Welcome to Factory Direct Automated Gates - Custom Made to suit your needs right here in Ipswich QUEENSLAND
Factory Direct
Your Design or Ours
Australian Aluminium
Patio Posts
Gate Automation
Custom Made gates
FAQ
Frequently Asked Questions
How do I know which motor fits my gate?
To choose the right motor, measure the weight and size of your gate. Our product pages offer compatibility information, or you can contact us for help.
Can I install my gate automation system myself?
Absolutely! We offer step-by-step guides and videos to help you with the process. Our team is also available for support if needed.
Do I need an electrician for installation?
For most installations, you can do it yourself. However, if you're unsure or need electrical work done, we recommend consulting a licensed electrician.
Do you offer installation services?
No, GatePro is a supply-only business.
We provide high-quality gates, posts, and automation kits designed for easy installation by DIYers or tradespeople. If you need help finding an installer, we recommend reaching out to a local fencing contractor or handyman service.
Can I pick up my order from your factory?
Yes, local pickup is available from our Ipswich, QLD warehouse.
You’ll receive pickup instructions via email once your order is ready. Just select “Pick up” at checkout to avoid shipping fees.
Do you deliver Australia-wide?
Yes – we ship across Australia using trusted freight partners.
Shipping rates vary by item size and destination. Most items include delivery options at checkout. For large or custom orders, we’ll contact you with the best freight quote.
What if I’m not sure about the gate measurements?
No problem – we’ll double-check everything before production.
We recommend using our How to Measure Guide. You can also send us photos and rough measurements, and we’ll help confirm your specs before we cut or ship.
Do your automation kits come with manuals or installation guides?
Yes – all automation kits include instructions, and most have video guides available.
Our GateXpert kits are DIY-ready and come with clear documentation. If you’re stuck, our team can help guide you remotely.
Need help with measurements, selecting the right motor, or placing an order?
Contact & Support
Contact our support team or visit the How to Measure page on our website.
Shipping & Returns
Shipping
All orders are shipped within 2-3 business days. We offer nationwide delivery within Australia.
Returns
If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.