Welcome to Factory Direct Automated Gates - Custom Made to suit your needs right here in Ipswich QUEENSLAND
Your satisfaction is our priority. If you're not happy with your purchase, our returns policy is here to help.
You may return most new, unopened items within 14 days of delivery for a refund or store credit, provided the product is in its original condition. Return shipping costs may apply.
If you receive a faulty, damaged, or incorrect product, please notify us within 7 days of receipt. We will arrange for a replacement, refund, or repair at no additional cost to you.
To start a return, contact our customer support with your order number and reason for return. We'll provide instructions and a return address.
Refunds will be processed via the original payment method once the item is received and inspected. Please allow 5–7 business days for funds to appear in your account.
Welcome to Factory Direct Automated Gates - Custom Made to suit your needs right here in Ipswich QUEENSLAND